Privacy policy

Non-binding translation. In case of doubt, the Ukrainian version prevails.

Effective date: March 2026

Private enterprise “Slavia Gratings – Alpina Grate Ukraine” (hereinafter “we”, “our company”) respects your privacy and is committed to protecting the personal data of visitors and customers of the website https://slaviagratings.com (hereinafter the “Website”). This Privacy Policy explains what data we collect, how we use it and what rights you have.

1. Data controller

Private enterprise “Slavia Gratings – Alpina Grate Ukraine”

Registered office: 79014, Ukraine, Lviv, Hlynianskyi Trakt 55/65

Representative office in Switzerland: Basel, Switzerland

Email: slaviagratingsukraine@gmail.com

Phone (Ukraine): +380 97 599 8549 / +380 93 249 3512

Phone (Switzerland): +41 79 617 9811

2. What personal data we collect

When you use our Website or contact us, we may collect the following categories of personal data:

• First and last name — provided voluntarily via the contact or quote form.
• Phone number — provided voluntarily via the contact form.
• Email address — provided voluntarily when you contact us.
• Technical data — IP address, browser type, operating system, pages visited (collected automatically via analytics tools).
• Correspondence — emails or messages via other channels.

3. Purposes and legal bases of processing

• Responding to your enquiries and price requests (legal basis: performance of a contract / pre-contractual steps).
• Sending offers at your request (legal basis: your consent).
• Improving the Website and analysing visitor behaviour (legal basis: our legitimate interests).
• Compliance with legal obligations.

4. Cookies

Our Website uses cookies — small text files stored on your device. We use:

• Necessary cookies — required for the Website to work properly.
• Analytics cookies — to understand how visitors use the Website (Google Analytics). These cookies collect anonymised data.

You can disable cookies at any time in your browser settings.

5. Disclosure to third parties

We do not sell, rent or transfer your personal data to third parties, except to:

• Service providers (hosting, email, analytics) that process data on our behalf under data processing agreements.
• Public authorities in cases provided for by law.

6. Retention period

We keep your personal data only for as long as necessary for the purposes described in this Policy. Enquiry data is kept for up to 3 years from the last contact.

7. Your rights

Under the Law of Ukraine “On Personal Data Protection” No. 2297-VI and the GDPR, you have the following rights:

• Access — to receive a copy of your personal data.
• Rectification — to have inaccurate or incomplete data corrected.
• Erasure — to request deletion of your data (“right to be forgotten”).
• Restriction of processing — to have the use of your data restricted.
• Data portability — to receive your data in a structured format.
• Objection — to processing based on legitimate interests.
• Withdrawal of consent — at any time, without affecting the lawfulness of prior processing.

To exercise these rights, contact: slaviagratingsukraine@gmail.com

8. Data security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or disclosure, including SSL/TLS encryption on our Website.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The revised version will be published on this page with a new effective date.

10. Contact

Email: slaviagratingsukraine@gmail.com
Phone: +380 97 599 8549
Address: 79014, Ukraine, Lviv, Hlynianskyi Trakt 55/65

By submitting your personal data via the form on the Website, you consent to the cross-border transfer of your data to Switzerland (the company’s representative office) for the purpose of handling your enquiry. The transfer is carried out in accordance with the requirements of the Law of Ukraine No. 2297-VI “On Personal Data Protection”.